Any items purchased from our website may be returned to us for refund or exchange within 14 days of receipt or notification of receipt, whichever is earlier.
Above policy will not detract from you statutory rights.
If you shortened your watch bracelet please ensure that all the removed links are replaced and returned with the watch as supplied.
Procedures and Conditions
1. Please include with the package a copy of your invoice or order confirmation email.
2. Returned articles must be in absolute perfect condition when received by us together with all original packaging also in perfect condition.
3. Any wear and tear that occurs with the item that may prevents it from being resold in its brand new condition will incur charges for refurbishment up to the value of the item and will be adjusted accordingly when the refund it given.
4. There will be a 25% fee for any returns that do not include all the original packaging, manuals and accessories.
5. We accept no responsibility for loss or damage of items in return transit.
6. You are responsible for all freight and insurance charges.
7. Once we receive the item, the refund will be processed within 72 hours of receipt.
8. Please note that earring and body jewellery purchases cannot be returned or exchanged for hygiene reasons.